Shipping Policy

Processing Time:

  • All orders are processed within 1-5 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates and Methods:

  • We offer standard shipping rates for domestic and international orders. Shipping costs are calculated based on the weight and destination of the package.

Expedited or Priority Shipping:

  • For customers who require their orders to arrive sooner, we offer expedited or priority shipping options at an additional cost. Expedited shipping typically delivers within 1-3 business days for domestic orders, while priority shipping delivers within 1-2 business days. Please note that expedited and priority shipping options may not be available for all orders or destinations. Customers can contact me at lucilleleonadesigns.com if they would like these delivery options.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your package using the provided tracking number.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department. We are not responsible for any delays or additional charges incurred during customs processing.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.

Shipping Questions:

  • If you have any questions or concerns about your order or shipping, please contact us at [your contact email] and we will be happy to assist you.

Note:

  • Shipping policies are subject to change without prior notice. Please refer to this page for the most up-to-date information regarding our shipping practices.